Book Name: What It Takes
Writer: Charles D. Ellis
We helped you get your job, so now why don’t you help us get some consulting work with your company. Back on his feet, Bower was calling out as he again hurried to the front so he could be seen and heard by everyone: Ken! Ken! We do not do headhunting. It would not be professional to go around pinching the best people from our clients. That would be a clear-cut conflict of interest. Once again the elderly man stopped any discussion of McKinsey’s being a business.
Bower was living another chapter in his lifelong commitment to McKinsey’s being a truly professional firm in which every professional had an individual obligation to contradict. True to that core value, Bower was leading by the dissent, and as so often before, he prevailed. Looking back to that day years later, I’m convinced that his argument—both emotionally and intellectually—made a valuable contribution to our long-term success as a professional firm. It clarified for McKinsey what was McKinsey.
Every great film has a clear, long-term purpose—an inspiring, engaging mission. In an old story, a pilgrim came to the construction site for what would become Chartres Cathedral and asked the stonecutters what they were doing. But a few of the best will choose a more demanding path. Wanting their careers to be more than just a series of high-paying jobs, they will seek employers with a truly compelling mission. For the most capable few who want to make a significant difference, good is not nearly good enough.
Only strategic exceptional professionals in the continuously demanding work of producing superb service for the most interesting clients. And only mission-driven organizations can attract and keep important clients dealing with important challenges. That’s why only organizations with a compelling mission can achieve and sustain excellence.
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